Australian energy solutions. A brighter everyday.

Resources & support

Good decisions start with clear information.

Explore product documents, get answers to common questions and find support for the next step.

Product library

The detail behind your system.

Start with the relevant product document, then talk with us about the configuration your property needs. Capacity, output and compatibility should be considered together. A brochure describes equipment; your final system design also depends on the site and installation requirements.

Common questions

A few things worth knowing.

Can I add a battery to my existing solar?

Often, yes. The suitable approach depends on your existing inverter, solar system, switchboard and energy use. Share the inverter model and an electricity bill so we can discuss the options and whether any equipment changes are needed.

Will a battery power my home during an outage?

Only if the system is designed and configured for backup. Ask which circuits can operate, the available power and whether additional switching equipment is included. Battery size alone does not tell you how much of the home can run at once.

What is the difference between kW and kWh?

Kilowatts (kW) describe power: how much equipment can deliver at a moment in time. Kilowatt-hours (kWh) describe stored or consumed energy. Compare usable battery capacity as well as the power available to your chosen circuits.

How large should my battery be?

Start with your evening and overnight consumption, available solar generation and future plans. An EV or electric hot-water system can change the calculation. A larger battery is not automatically the most useful or economical choice.

Do I have to join a virtual power plant?

Joining a VPP is optional under the federal battery program, although eligible on-grid equipment must be VPP-capable. A separate VPP offer has its own contract and access conditions. See our rebate guide for official sources.

Where can I get help after installation?

Contact Sunshine for local Australian after-sales support. Include your name, installation address, system model and a short description of the issue. If available, attach a monitoring screenshot or error message to your email.

Need a hand?

Talk to our team.

For product selection, installation enquiries or help with an existing system, call +61 447 666 325 or email info@scgenergy.com.au.

Before you contact us

Have your electricity bill and equipment details nearby. These help us understand what you already have and what you want to achieve. Please keep account passwords and payment details out of your enquiry.

Contact Sunshine

Make your next move a brighter one

Your energy journey.
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A conversation, a clearer plan, and a system that fits.

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